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Long Queues In Nigerian Banking Halls

Customer experience Customer service QMS Queue Management System Queues in Nigerian Bank halls

Long Queues In Nigerian Banking Halls

It is common knowledge that a trip to the bank requires not just the logistics of getting there, but also a mental preparation for the ordeal you most certainly have to go through in order to be served. This problem has been prevalent for years now and one has to wonder when it will be a thing of the past. Of course, customers of the Nigerian banking system go through this mind-numbing experience time and time again with little or no choice; be banked or unbanked. There are many reasons why the option of being unbanked might be appealing; however,...

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